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Legal

Privacy Policy

We keep data collection to a minimum. This website is static, sets no cookies and runs no analytics or tracking.

1. Controller

The controller responsible for data processing on this website is:

True Performance GmbH
Johanna‑Waescher‑Straße 5, 34131 Kassel, Germany
Email: support@trueperformance.eu
Phone: +49 561 986 806 70

2. Overview

This site is built as static pages. We do not set cookies, we do not use analytics, and we do not embed third party trackers or advertising. The only personal data processed is the server log data required to deliver the site securely, and any details you send us when you get in touch.

3. Hosting

This website is hosted on Cloudflare Pages, a service of Cloudflare, Inc. When you visit the site, Cloudflare processes technical connection data on our behalf so the pages can be delivered and protected against attacks. Processing takes place on the basis of our legitimate interest in a secure and efficient presentation of our website (Article 6 (1) (f) GDPR). A data processing agreement and the EU standard contractual clauses are in place with the provider.

4. Server log files

Each time the site is accessed, the hosting infrastructure automatically records technical information that your browser transmits: the anonymized or shortened IP address, the date and time of the request, the page requested, the referring page, and details of your browser and operating system. This data is used solely to operate, secure and improve the website and is not combined with other data or used to identify you. The legal basis is Article 6 (1) (f) GDPR. Log data is retained only for a short period and then deleted.

5. Contacting us

If you contact us by email, or through a contact or planning form once it is available, we process the details you provide, such as your name, email address, phone number and message, in order to handle your request. The legal basis is Article 6 (1) (b) GDPR where your request relates to a contract or its initiation, and otherwise Article 6 (1) (f) GDPR based on our interest in responding to enquiries. We keep this data for as long as needed to handle your request and in line with statutory retention periods.

6. No cookies, no analytics, no tracking

This website does not store cookies on your device, does not use web analytics, and does not load third party content that would track you. If we add features in future that change this, such as an embedded configurator, we will update this policy and, where required, ask for your consent first.

7. Your rights

Under the GDPR you have the right to access your personal data (Article 15), to have it corrected (Article 16) or erased (Article 17), to restrict its processing (Article 18), to data portability (Article 20), and to object to processing (Article 21). Where processing is based on consent, you may withdraw that consent at any time with effect for the future. To exercise any of these rights, contact us using the details above.

8. Right to lodge a complaint

You have the right to lodge a complaint with a data protection supervisory authority. The authority responsible for us is Der Hessische Beauftragte für Datenschutz und Informationsfreiheit, Wiesbaden, Germany.